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Add support and software testing in Activity.

Added by Parag Gandhi almost 10 years ago

Since many times we have set demo machines and help support team for solve customer problems. So we required support option in activity
Also we have to do manual testing of some features which we develop, before we give that application to testing team for testing.


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RE: Add support and software testing in Activity. - Added by Amit Khobragade almost 10 years ago

Currently, we do not entertain any sort of "Testing" activity, as still we are in process of stabilizing "Monarch PMT".

As far as your query, let me put down in order, including its workaround:

  • set demo machine & help team to solve customer problem

    For this we have our Tracker as "Support", you can create the entire issues as support issue.

    and later when time logging, "Activity" can be set as "Development" OR "Reviews".

  • manual testing, before giving it to "Testing team"

    I guess this is a normal development routine, irrespective of any "Tracker", "Activity" can be "Development".

Please remember, we are still in learning phase of the tool, and filling in with details at the beginning will create confusions to use it.

Gradually, we will implement all that is required.

    (1-1/1)

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